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PRIVACY POLICY

Last Updated: 2024-12-05

Quanttiv (“Quanttiv,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals (“User,” “you,” or “your”) who access and use our platform (“Platform”) and related services (“Services”). This Privacy Policy describes how we collect, use, store, share, and protect your personal data, as well as the rights and choices available to you with respect to your personal information.

By accessing or using the Platform and Services, or by voluntarily providing personal data to us, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and any updates thereto. If you do not agree with any provision set forth herein, please discontinue all use of our Services.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all personal information collected, processed, or maintained by Quanttiv through the Platform and Services, as well as through any related websites, mobile applications, APIs, or other channels. It does not cover information collected by third-party websites, services, or applications that may be accessed via links on our Platform, nor does it apply to information collected by any third-party exchange or service provider you may interact with while using our Services.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide Directly:

  • Account Registration Data: When you create an account, we may collect personal details such as your full name, email address, telephone number, and any other information you provide for account setup and verification.
  • Identity Verification and Compliance Data: To comply with legal, regulatory, or contractual obligations (e.g., AML, CTF, and KYC requirements), we may request government-issued identification documents, proof of address, or other identifying information.
  • Risk Assessment Data: In order to configure appropriate trading strategies and risk parameters, we may ask you to complete a risk tolerance assessment or questionnaire. The information you provide helps us understand your investment profile and trading preferences.
  • Communications and Support Requests: If you contact us through email, chat, or other support channels, we may collect and maintain the content of your communications, along with your contact details and any information you choose to provide.

2.2 Information Collected Automatically:

  • Usage and Technical Data: We may automatically collect technical information about your device, browser type, operating system, IP address, login times, and browsing behavior on our Platform.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to analyze usage patterns, remember user preferences, and improve overall user experience. You can adjust your browser settings to block cookies, but doing so may affect certain functionalities of the Platform.

2.3 Third-Party Data Sources:

  • Exchange APIs: If you integrate API credentials from third-party cryptocurrency exchanges, we may access certain account information (e.g., transactional data, asset balances) strictly as permitted by the APIs. We do not request or store withdrawal, deposit, or transfer permissions, and we never take custody of your funds.
  • Analytics Providers: We may work with analytics service providers to gain insights into user behavior, which may involve the collection of anonymized or aggregated data.
3. HOW WE USE YOUR INFORMATION
  • Service Delivery and Enhancement: To create, maintain, and administer your user account and provide secure access to the Platform and Services. To implement AI-driven trading strategies on your behalf, based on your selected risk parameters and integrated exchange APIs. To improve the functionality, performance, and quality of our Platform, diagnose technical issues, and develop new features.
  • Regulatory Compliance and Security: To comply with applicable laws, regulations, and directives, including AML, CTF, KYC, and other due diligence requirements. To monitor for suspicious activities, investigate violations of our Terms and Conditions, and protect the integrity and security of our Services and users’ accounts.
  • Communication and Support: To respond to your inquiries, resolve complaints, and provide technical assistance. To send you important information regarding the Services, policy changes, or security updates. With your consent, we may send you promotional materials, newsletters, or other marketing communications. You can opt out of receiving these messages at any time.
4. LEGAL BASES FOR PROCESSING

We process your personal data based on one or more of the following legal grounds:

  • Contract Performance: To fulfill our contractual obligations under the Terms and to provide the Services you have requested.
  • Legitimate Interests: To operate, maintain, and improve our Platform, enhance user experience, ensure the security of our Services, and enforce our legal rights.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  • Consent: Where required by law, we will seek your consent before collecting, using, or disclosing certain personal information. You may withdraw your consent at any time, but this may affect your ability to fully utilize our Services.
5. DATA SHARING AND DISCLOSURE
  • Service Providers and Partners: We may share your personal data with trusted third-party service providers who assist us with IT hosting, data analysis, customer support, compliance verification, and other business operations, provided that they are bound by contractual obligations to maintain the confidentiality and security of such data.
  • Legal and Compliance Disclosures: We may disclose personal information when required by law, court order, or regulatory authority, or in connection with legal proceedings, enforcement of our Terms and Conditions, or protection of our rights, property, or safety.
  • Business Transactions: In the event of a merger, acquisition, restructuring, sale of assets, or insolvency proceeding, your personal information may be transferred as part of the transaction. In such cases, we will use reasonable efforts to ensure the acquiring party respects this Privacy Policy.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not identify you personally with third parties for research, analytical, or other lawful purposes.
6. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored, or processed in jurisdictions outside of your country of residence. These countries may have different data protection laws. Where required by applicable law, we will ensure that appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses or other legally recognized mechanisms.

7. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the ongoing security of your data, no method of data transmission or storage is entirely secure. You acknowledge and accept the inherent risks associated with online communications and data handling.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal, regulatory, accounting, or reporting requirements. The specific retention period depends on the nature of the data, the purposes for which it was collected, and any legal obligations that mandate retention.

9. YOUR RIGHTS AND CHOICES
  • Access, Correction, and Deletion: Subject to applicable laws, you may have the right to access the personal data we hold about you, request corrections of inaccuracies, or seek the deletion of your personal information.
  • Objection and Restriction of Processing: In certain circumstances, you may object to or request the restriction of the processing of your personal data.
  • Data Portability: Where applicable, you may request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: If we rely on your consent to process your personal data, you have the right to withdraw it at any time, without affecting the lawfulness of processing prior to your withdrawal.

To exercise your rights, please contact us at the contact details provided in Section 11. We may request proof of identity and other necessary information to process your request. Depending on the jurisdiction, these rights may be subject to certain limitations and exceptions.

10. CHILDREN’S PRIVACY

Our Platform and Services are not intended for individuals under the age of majority in their respective jurisdictions. We do not knowingly collect personal information from minors without parental or guardian consent. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.

11. CONTACT INFORMATION

If you have any questions, concerns, or feedback regarding this Privacy Policy, our data handling practices, or wish to exercise your privacy rights, please contact us at:

Email: [email protected]

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify, update, or otherwise change this Privacy Policy at any time. Any changes will be posted on the Platform, along with an updated “Last Updated” date. Your continued use of the Services after any such modifications constitute your acceptance of the revised Privacy Policy.

By using the Quanttiv Platform and Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree, you should discontinue the use of the Services immediately.

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